6- 7:00 pm

7:00-8:30pm

7:00- 8:30pm

Registration

Opens

Grand Wayne Convention Center Foyer

Attendee
Welcome

JK O’ Donnells

121 West Wayne Street

“Tweet Up” with Amanda Hite
@ JK O’Donnells

121 West Wayne Street

7:30 a.m.

8:30 – 9:00 a.m.

9:00 – 10:15 a.m.

10:30- 11:15 a.m.

11:30 – 12:15 p.m.

12:15 – 1:45 p.m.

2:00- 2:45 pm

3:00- 5:30 pm

6:00 – 7:00 p.m.

7:00 p.m.

Registration

Opens

Continental
Breakfast

Grand Wayne Convention Center Foyer

Welcome: Fort Wayne CVB

Harrison
C, D & E

Opening Keynote for all attendees

Engaging the New Value Seekers: Top 5 Strategies for a Challenging Economy

Phil Bruno

Harrison
C, D & E

Break

Tourism Strategies for a Challenging Economy- Phil Bruno

Harrison C, D & E

Break

Green Hotel Operations – Benefit the Environment & Your Bottom Line

Harrison B

Lunch & Visit Vendor Booths

Reminder: Sign up for tours & dinner by 2pm. 

Convention
Hall A

The Difference Between Satisfaction & Exceeding Expectations- Phil Bruno

Harrison
C, D & E

   B

R

E

A

K

Grand Wayne/ Parkview Field/ Embassy Tour

___________

Making Green from Chocolate-DeBrands Tour

___________

Learn to Love Green- Holiday Inn Tour

___________

Club Soda Tour

___________

Vera Bradley Experience

___________

Social Media 101
Amanda Hite

Harrison A

Bring own 

Internet access

Wild About Green Reception

Grand Wayne Convention Center Foyer

Dine- Out Downtown Fort Wayne

Buses will load at the west end of the convention center at Webster Street.

Free Research Tools for Your Growing Business
Jacob Schpok

Harrison   A

Partnering with Different Personalities- Amber Anthony Fox

Harrison   A

Cycle of Change- Rene Lewis

Harrison   A

Star Gazing

Vail Brown

Harrison B

Indiana Office of Tourism Development Updates & Outlook
Amy Vaughan

Harrison
C, D & E

Small Foods- Thom England

Harrison B

H..E...double hockey sticks! What You Should Do, and Not Do when housing sports teams/fans in your hotel
Panel 

Jefferson C

 Hospitality Issues & Building Initiatives

Rob Inselberg

Jefferson A

Sharpening Your Skills

Michael Rabinowitch

Jefferson A

Destination Product Development
Rob Hunden

Jefferson A

___________

Social Media Marketing- Library Computer Lab- Amanda Hite

Social Media HR- Library Computer Lab- Amanda Hite

Social Recruiting- Library Computer Lab- Amanda Hite