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Monday, March 12, 2012

7:00 - 9:00 PM: HHC Kick-Off / Welcome Reception - Yogi's Bar & Grill

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Tuesday, March 13, 2012

8:00 AM: Registration Opens / Silent Auction Opens - Frangipani Room

8:30 - 9:45 AM: Conference welcome for all attendees.
Thom Simmons & Bloomington Mayor - Mark Kruzan

"The Wonder at What We Are" - Dr. Jill Botle Taylor
Whittenberger Auditorium

Break

10:00 - 11:00 AM: Occupy Your Seat at the Table - Maura Allen Gast - Walnut Room

10:00 - 11:00 AM: Future Innovations in Connecting with Visitors - James Burnes

10:00 - 11:00 AM: Restaurant Marketing - Brains on Fire

Break

11:15 AM - 12:15 PM: What’s Happening In Mobile and Are You ready? - Howard Tietjen - Madden Media

11:15 AM - 12:15 PM: Hospitality Law

11:15 AM - 12:15 PM: Trip Advisor

12:30 - 1:30 PM: World Class Beverage Beer & Food Pairing - Alumni Hall

1:45 - 2:45 PM: Lessons Learned in Igniting Word of Mouth Movements - Brains on Fire
Robbin Phillips
Whittenberger Auditorium

Break

3:00 - 5:00 PM: Bloomington Tours - Learn more

Tour 1: IU Auditorium & IU Cinema

Tour 2: IU Limestone Walking Tour

Tour 3: Grant Street Inn with Gayle Cook

Tour 4: Behind the Scenes at IMU Tour

5:00 - 6:30 PM: Reception - IU Art Museum

7:00 PM: HHC Dine Around - Learn more

• Scotty's Brewhouse
  
• Finch’s Brasserie
• Grazie! Italian Eatery
• Lennie's / Bloomington Brewing Company
• Scholar’s Inn Gourmet Café & Wine Bar
  
• Scotty's Brewhouse
• Upland Brewery

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Wednesday, March 14, 2012

7:00 AM - 1:00 PM: Registration / Silent Auction - Frangipani Room

7:30 - 8:30 AM: Breakfast - Alumni Hall

8:30 - 9:30 AM: John Kennedy: Riding the Blue Train of Innovation & Success - Whittenberger Auditorium

9:45 AM - 12:30 PM: Indiana Restaurant Association Board Meeting - Distinguished Alumni Room

9:45 - 11:00 AM: Traditional vs. Social Meida Prospecting: Where is the Profitable Balance? - Signature Worldwide - Oak Room

9:45 - 11:00 AM: Tourism Trails: Across County Lines

9:45 - 11:00 AM: Creating the Customer Experience: John Kennedy - Whittenberger Auditorium

11:00 - 11:30 AM: Rejuvenate: Silent Auction Closes - Frangipani Room

11:30 AM - 12:30 PM: How New Media Has Changed Your Brand Management: Shannon Gray, Director of Research, North Star Destination Strategies

11:30 AM - 12:30 PM: Stop acting like a salesman because no one likes you! - Signature Worldwide - Oak Room

11:30 AM - 12:30 PM: John Kennedy: Management that Cooks - Whittenberger Auditorium

12:30 - 2:00 PM: Lunch: Mike McAfee -Frangipani Room
(Winners of Silent Auction Announced)